Last Updated: May 13, 2026
While we are an Australian-based business, we recognize that some of our website visitors may be located in the European Union. We are committed to protecting the privacy rights of all individuals, including those protected under the General Data Protection Regulation (GDPR).
When we process your personal data, we do so under one of the following legal bases:
If you are located in the European Economic Area (EEA), you have the following rights:
You have the right to request copies of your personal data. We may charge a small fee for this service if the request is excessive or unfounded.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing purposes.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If we are relying on your consent to process your data, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
For GDPR-related inquiries, you may contact our data protection contact at:
Email: [email protected]
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymize it.
As an Australian business, your data is primarily stored and processed in Australia. If we transfer data outside of the EEA, we ensure appropriate safeguards are in place, such as:
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk to you, we will also notify you directly without undue delay.
We do not knowingly process personal data of children under 16 years of age without parental consent. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.
To exercise any of your GDPR rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request, though this may be extended by two additional months if the request is complex.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in your EU member state of residence, place of work, or place of alleged infringement.
We may update this GDPR compliance statement from time to time. The most current version will always be posted on our website with the "Last Updated" date clearly displayed.
For any questions or concerns regarding GDPR compliance or data protection, please contact us:
Email: [email protected]
Address: 142 Riverside Industrial Estate, Brisbane QLD 4000, Australia